Privacy Policy

Last Updated: [Insert Date]

Great Lakes Preserves LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website greatlakespreserves.shop, make a purchase, or otherwise interact with us. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information such as:

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (processed securely by third-party providers)

b. Automatically Collected Information

When you visit our site, we automatically collect certain information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages you visit and time spent on our site

This information is collected through cookies, pixels, and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Send order confirmations and updates
• Provide customer support
• Send newsletters, marketing, and promotional communications (if you opt-in)
• Improve our website, products, and services
• Analyze trends and monitor the effectiveness of our advertising

3. Third-Party Services

We share your information only with trusted third parties necessary to run our business, including:

• Payment Processors: Stripe and PayPal (we do not store your payment details)
• Shipping Providers: USPS, UPS, FedEx, or other carriers as needed to deliver your order
• Analytics & Marketing: Google Analytics and Facebook Pixel to track website performance and improve advertising

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance your experience, analyze traffic, and deliver personalized ads. You can adjust cookie preferences through your browser settings. If you opt out of cookies, some features of the site may not function properly.

5. Opt-Out of Marketing Emails

If you no longer wish to receive promotional or marketing emails from us, you may opt out at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly at info@greatlakespreserves.shop. Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your purchases (such as order confirmations and shipping updates).

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have certain rights under privacy laws (such as GDPR or CCPA), including the right to access, correct, or delete your personal information, or opt out of targeted advertising. Although we currently sell only within the United States, we respect these rights and will respond to all valid requests.

9. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

Great Lakes Preserves LLC
29050 Detroit Rd
Westlake, Ohio 44145

Mailing & Returns Address:
3705 Alesia Kae Dr.
Brunswick, Ohio 44212

Email: info@greatlakespreserves.shop